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12-MONTH STANDARD WARRANTY

Warranty Terms

Every attachment includes a 12-month standard warranty on manufacturing defects in the components Sieruta makes itself. We usually answer a warranty claim within 24–48 h. If the defect is covered, we repair the part or replace it from our factory.

Contact us: info@sieruta.com

12-month warranty on manufacturing defects in the components Sieruta makes itself.

Standard Warranty

12 Months

Standard Warranty

Covers manufacturing defects in the components Sieruta makes itself, from the date of delivery. For attachments a machine dealer holds in stock, the 12 months start when the attachment is installed at the dealer's customer.

If a bracket we made is wrong and does not fit your machine, we replace it.

Exclusions

The standard warranty does not cover the following.

  • Normal wear
  • Misuse or overloading
  • Unauthorised modifications

Claim Process

1

Contact us

Email us the product serial number and photos of the defect.

2

Provide Photos

Send clear photos of the defect with the claim.

3

Proof of Purchase

Keep and submit proof of purchase with the claim.

Send a warranty claim

Send us the claim by email or through the contact form. Include the serial number, photos of the defect and the proof of purchase.

FAQ

How long is the standard warranty?
The standard warranty lasts 12 months from the date of delivery. For attachments a machine dealer holds in stock, the 12 months start when the attachment is installed at the dealer's customer.
What do I need to start a claim?
Contact us with the serial number, send photos of the problem and keep the proof of purchase.
What happens after I send a claim?
We usually answer a warranty claim within 24–48 h. If the defect is covered, we repair the part or replace it from our factory.

Start a Claim by Email

Ask a question

We use your details only to answer this request. Privacy notice

Tell us your machine and what you need. We will help confirm the fit.

info@sieruta.com+48 503 808 636WhatsApp

Mon–Fri, 08:00–16:00 (Poland time)

What happens next: our sales team reads your request and answers by email or phone. We usually reply within 1 working day.