Buying from Sieruta
Buying from a factory in another country raises questions. Here are the answers we can give you now. For anything else, ask us.
Ordering and payment
We confirm the fitment with you before production. If we deliver something other than what you approved, we fix it at our cost.
Your first order is paid in advance. Trade credit is possible for repeat customers.
EU companies with a valid VAT ID are invoiced at 0% VAT (reverse charge) when the goods are transported to another EU country. Otherwise standard VAT applies.
Delivery
You choose: collect the order yourself or with your own forwarder, or we deliver it at a quoted price.
Once shipped, a delivery is about 2 days in transit.
A delivery travels with a CMR and a delivery note, the CE declaration of conformity for quick couplers and hydraulic attachments, and the EN 10204 3.1 certificate where ordered.
Documents
If you want them, the EN 10204 3.1 certificate can ship with every attachment, and the CE declaration with every quick coupler and hydraulic attachment, as a standing term of your supply, not only on request.
Our quick couplers and hydraulic attachments carry the CE mark.
Before it leaves the factory
Every quick coupler is tested before dispatch.
If you sell machines
If you hold our attachments in stock as a machine dealer, the warranty starts when the attachment is installed at your customer, not when we deliver it to you.
If you resell attachments
Once you distribute our attachments, enquiries from your country are passed to you.
What you receive with each order
The papers that travel with the delivery, and what we keep for you afterwards.
- Delivery note listing every item in the delivery.
- CMR consignment note.
- EU declaration of conformity for quick couplers and hydraulic attachments.
- EN 10204 3.1 inspection certificate when you order it, or with every delivery as a standing term of your supply.
- Later on, we find the 3.1 certificate for any serial number, and the test report or manual where one exists.
Need a price for your machine?
Tell us the machine and the attachment you need. We usually reply within 1 working day.