Reference project
machine importer in Germany with its own mini-excavator brand
We describe the customer by what they do and what they run, never by name. The facts here come from our own order and project records.
The customer
- Who they are
- machine importer in Germany with its own mini-excavator brand
- Size
- sells its machines through its own dealer network, in Germany and abroad
- Machines
- mini excavators and compact loaders from 1 to 9 t
- Weight class
- 1–9 t
- Coupler system
- MS-compatible quick couplers and pin-on
- Attachments
- digging buckets, cable buckets, grading buckets, tilt buckets, skeleton buckets, rakes, grabs, quick couplers
What was in the way
They bought attachments through an office that treated them as one more account. When a machine needed something unusual, there was nobody to call.
What changed
- The standard programme is built to their specification.
- New products and upgrades are drawn with our design office.
- They order what they need when they need it, straight from the people who build it.